Shipping Policy - Cetano Midia

Last updated: July 26, 2025

This Shipping Policy explains how CETANO MIDIA NEGOCIOS DIGITAIS delivers its digital products and services.

1. Digital Delivery

All our products are digital and delivered electronically. No physical items will be shipped.

After payment confirmation, you will receive an email with access instructions or download links.

2. Delivery Time

Digital delivery is immediate, but in rare cases, technical issues may cause delays of up to 24 hours.

If you do not receive your access email within this period, contact us via email or WhatsApp.

3. Shipping Fees

There are no shipping fees for digital products.

4. Customer Responsibility

You are responsible for providing a valid email address during purchase and for checking spam folders if the confirmation email is not found in your inbox.

It is also your responsibility to ensure a stable internet connection to access the digital content.

5. Support

For any questions about product delivery, contact us through:

• Email: [email protected]
• WhatsApp: +55 24 98155-5904

Company Information

CETANO MIDIA NEGOCIOS DIGITAIS

CNPJ: 40.167.134/0001-16

Address: R Principe Humberto, No 112, Conj 44, Centro - Sao Bernardo do Campo/SP, CEP 09725-200

Email: [email protected]

WhatsApp: +55 24 98155-5904